Support

Help with Stamm Rezept

Something not working, or a question about the app? Write to author@morenastamm.ca and say which phone you use and what you were doing. You will hear back from a person.

Quick answers

• I didn't get the six-digit code. Check the junk folder, and that the address you typed is right. The code works for 15 minutes; tap Send a new code in the app to get another.
• I forgot my password. On the sign-in screen tap Forgot password? — a code goes to your email and you choose a new one. Every other phone signed into the account is signed out.
• I lost my phone and two-factor is on. Sign in on the new phone with your password and one of the recovery codes you saved. If you have no recovery codes, write to support from the email address on the account.
• A recipe link didn't fill in. Some sites don't publish their recipes in a readable form; the app saves the link and lets you type the details. Sharing a screenshot of the recipe into the app is another way.
• How do I get the printed book? The app builds two PDFs — the inside pages and the cover — sized for a 6×9-inch paperback. Upload them to a print-on-demand service (Lulu, Blurb, Amazon KDP…) as a "custom size" book with bleed.
• How do I delete my account? Settings → Account → Delete account. It asks for your password and removes everything at once. See the privacy policy.